About Us

At oncloudc.shop, we deeply understand that pets have long been an indispensable part of many families. With their innocent eyes and warm companionship, they add countless colors to our lives. For this reason, we are not just an online store selling pet toys and supplies, but a group of guardians dedicated to creating a happy life for pets.​

Our story stems from an accidental rescue experience. On a cold winter day a few years ago, we found a shivering stray kitten on the street. Its thin body and timid look made us feel sorry for it. In the process of taking good care of it, we found that it was not easy to choose suitable food, warm bedding and safe toys for it. Many products on the market are either overpriced or of poor quality. It was from that time that we had the idea of starting a reliable pet supply store, hoping that every pet owner could easily buy cost – effective and quality – guaranteed products, so that every pet could grow up healthily in love.​

To achieve this goal, we have put a lot of effort into product selection. We have set up a team composed of senior pet nutritionists, veterinarians and experts with many years of pet – raising experience, who conduct layers of screening on each product entering our store. We strictly control every link from the source of raw materials to production and processing. Take pet toys as an example, we resolutely refuse to use materials with easily falling small parts or peculiar smells, to ensure that pets will not be at risk of swallowing by mistake or contacting harmful substances when playing. For pet food – related supplies, we will focus on checking whether they meet the standards of nutritional balance and have passed strict hygiene tests.​

In addition to product quality, we pay more attention to providing considerate and thoughtful services for pet owners. Our customer service team is online 24 hours a day. Whether you are a new pet owner who is confused about how to choose a suitable traction rope, or want to change a more comfortable mattress for your elderly pet, you can consult us at any time. Our customer service staff are not only patient and careful, but also can give personalized suggestions according to the characteristics of your pet. In terms of logistics, we cooperate with a number of well – known express companies, promise to deliver goods within 24 hours after the order is confirmed, and purchase transportation insurance for each commodity to ensure that the goods can be delivered to you in good condition. If the received goods do not meet your expectations, we support 7 – day no – reason return and exchange, so that you can shop without worry.​

Looking forward to the future, oncloudc.shop will continue to take “making every pet happy” as its mission, and constantly expand the range of products, from common pet toys and food supplies to some niche pet clothes and intelligent pet devices, striving to meet the needs of different pets and owners. We also plan to hold regular online pet knowledge lectures and interactive activities to build a platform for pet owners to communicate and share.​

Thank you for choosing oncloudc.shop. We will accompany you and your beloved pet through every beautiful day with the most sincere attitude and the best quality products. Here, the happiness of pets is our greatest motivation to move forward, and the peace of mind of owners is our unchanging pursuit.

Contact us:
[email protected]
Phone:+1 502-414-0770